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Tiers of Service

We offer 3 service options for your worry free IT.

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All aspects of your IT infrastructure are managed and maintained by Triple E, according to a customized service agreement. This allows complete support of your infrastructure end-to-end, providing you worry-free IT service for your business.

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Businesses can expect the same services as highlighted in Tier 1, with the addition of Triple E’s Managed Services. This provides a proactive approach by offering detection of issues immediately before they become problematic for the business. Our Managed Services include Triple E’s Remote Monitoring and Management software, Managed Antivirus, Remote Access and Encrypted Cloud Backup.

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Businesses can expect the high level of quality service that Triple E prides themselves on. Services are provided as needed, when customers contact us to request support for all of their technology needs.

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From Reactive to Proactive with Managed Services

What is a Managed Services Provider?

A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical. The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.